Get in Touch With Us
Got a question about something you've read on this site, spotted an error, or want to flag a concern about one of the casinos we cover? This page explains how to reach us and what we can help with.
How to Get in Touch
Email is the best way to reach us. Send your message to [email protected] and a member of our editorial team will get back to you personally — we don't rely on automated replies. Please include as much detail as you can about the reason for your message, as this helps us respond faster and route your query to the right person.
We aim to reply within two working days, though this can occasionally take longer during busy periods.
What We Can Help With
Non Gamstop Casinos publishes independent research on casinos not on GamStop, covering bonuses, wagering requirements, payments and games. We get messages on a wide range of topics, including:
- Questions about our content — if a review, guide or comparison isn't clear, or you'd like more detail on a specific casino, bonus term or payment method, ask away.
- Corrections — casino offers, licensing details and payment options can change. If you've noticed something on our pages that looks out of date, such as an outdated welcome offer or a withdrawal time that no longer matches what a casino advertises, we want to know so we can check and update it.
- Suggestions for coverage — if there's a topic connected to non GamStop casinos, casino sites, or online casinos more broadly that you think deserves a closer look, let us know.
- General feedback — positive or critical, we read it all and it genuinely shapes how we approach future guides.
What We Can't Help With
We're a research and review site, not a casino operator, payment provider or regulator. This means we can't do the following:
- Process deposits, withdrawals or account issues on behalf of any casino listed on this site — those matters need to go through the casino's own customer support team.
- Resolve disputes about bonus terms, wagering requirements or withdrawal limits directly — we can point you towards the relevant casino's complaints procedure, but we're not a party to your account with them.
- Offer personal advice on gambling decisions, including whether a particular casino, bonus or game is right for you.
If You're Concerned About Gambling Harm
If you or someone you know is struggling with gambling, please mention this in your message so we can point you towards appropriate support. GamCare offers free, confidential advice for anyone affected by gambling harm, and self-exclusion tools such as GAMSTOP and third-party blocking software are available for readers based in Great Britain. Because the casinos featured on this site accept players who are self-excluded through GAMSTOP, readers who have chosen that route, or who are otherwise concerned about their gambling, should think carefully before contacting us about accessing these sites and should instead reach out to a support organisation such as GamCare.
For a broader look at how these casinos operate, including licensing and payment details, our guide to trusted non GamStop casinos in the UK is a good starting point.
A Note on Accuracy
We try to keep every page on this site factually current, but casino offers, terms and licensing arrangements change without notice. If something you've read doesn't match what you see on a casino's own site, tell us — it's exactly the kind of report that helps us keep our research reliable.
Thank you for taking the time to read this far. We look forward to hearing from you.